Return Instructions

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Return Instructions 2017-04-20T21:22:10+00:00

RETURNING AN ITEM TO HUGHES PERFORMANCE IS AS EASY AS 1-2-3,
SIMPLY FOLLOW THE INSTRUCTIONS BELOW:

ALL RETURNS MUST BE AUTHORIZED BY HUGHES PERFORMANCE

 Call Hughes Performance: 800-274-RACE (7223) or 602-257-9591

  1. Explain to the salesperson what you are returning and why.
  2. You will receive a RMA code
  3. CAREFULLY package the return item (s) to avoid damage in transit. Hughes Performance will not be responsible for damage due to poorly packaged returned products.
  4. If the return item has transmission fluid in it, drain as much as possible and seal item to prevent leakage. UPS may refuse to pick up or deliver oil soaked packages.
  5. PLEASE make sure to include your name & daytime phone number on a note inside the box explaining why you are returning the item. Include a copy of the original invoice if available or put the invoice number on the note.
  6. You may be charged for the return shipping charges depending on the circumstances for the return.

Click on the RETURN LABEL link at the bottom of this page

  1. Fill out all required information including: RMA code, phone number & e-mail address
  2. Enter weight of return item
  3. Click “GET LABEL” button
  4. Print label and attach to package as per instructions on the label

You have several options regarding shipping the return.

  1. You can drop the return off at a UPS store or drop off location (see drop off location on the label web page)
  2. You can schedule UPS to come to you and pick up the return. NOTE: There is a charge for this service (appx. $7.00) that you must pay directly to UPS with a credit card.

If you have any questions regarding these instructions, please contact Hughes Performance and speak to one of our salespeople.

RETURN LABEL