RETURNING AN ITEM TO HUGHES PERFORMANCE IS AS EASY AS 1-2-3,
SIMPLY FOLLOW THE INSTRUCTIONS BELOW:
ALL RETURNS MUST BE AUTHORIZED BY HUGHES PERFORMANCE
Call Hughes Performance: 800-274-RACE (7223) or 602-257-9591
- Explain to the salesperson what you are returning and why.
- You will receive a RMA code
- CAREFULLY package the return item (s) to avoid damage in transit. Hughes Performance will not be responsible for damage due to poorly packaged returned products.
- If the return item has transmission fluid in it, drain as much as possible and seal item to prevent leakage. UPS may refuse to pick up or deliver oil soaked packages.
- PLEASE make sure to include your name & daytime phone number on a note inside the box explaining why you are returning the item. Include a copy of the original invoice if available or put the invoice number on the note.
- You may be charged for the return shipping charges depending on the circumstances for the return.
Click on the RETURN LABEL link at the bottom of this page
- Fill out all required information including: RMA code, phone number & e-mail address
- Enter weight of return item
- Click “GET LABEL” button
- Print label and attach to package as per instructions on the label
You have several options regarding shipping the return.
- You can drop the return off at a UPS store or drop off location (see drop off location on the label web page)
- You can schedule UPS to come to you and pick up the return. NOTE: There is a charge for this service (appx. $7.00) that you must pay directly to UPS with a credit card.
If you have any questions regarding these instructions, please contact Hughes Performance and speak to one of our salespeople.